Manager, Professional Services

NetDynamic Consulting Inc. is hiring a Professional Services Manager to be responsible for service delivery, personnel management, and revenue generation.

Responsibilities:

  • Ensures successful delivery of consulting services, particularly through effective engagement and customer management
  • Suite Success methodology
  • Delivers billable consulting services, primarily, in the context of managing engagements and providing team oversight
  • Meets assigned revenue targets through growth in assigned accounts and effective utilization of direct reports
  • Ensures that all assigned team-members have a solid understanding of client business objectives and the plans in place to attain those objectives
  • Leads the scoping, sizing, and estimating efforts for assigned engagements
  • Manages the work of the engagement teams under their direction (e.g. direct, matrix, or subcontractor) to ensure optimal resource utilization and engagement execution
  • Assists direct reports in personal and career development by providing regular feedback, coaching and guidance on personal development, and encouraging direct reports to take ownership of their personal career path
  • Participates in recruiting and employee development activities to ensure a balanced team with the right set of skills
  • Grows revenue for NetDynamic Consulting Inc. through the effective management and expansion of the existing account(s)

 

Qualifications:

  • Post Secondary Degree (Required)
  • Min 2 years experience in a similar role
  • ERP Experience is considered an Asset.

 

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